1. What types of products do you offer at BestMartPK?
We offer a wide range of trending and high-quality products, including electronics, fashion, home appliances, beauty products, and more. Our goal is to provide the latest and most popular items to meet the needs and preferences of our Customers.
2. How can I place an order?
Placing an order is easy! Browse our website, add your desired products to the cart, and proceed to checkout. You will be guided through the payment process to complete your order.
3. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available for customers throughout Pakistan. Simply select COD as your payment method at checkout, and you can pay for your order upon delivery.
4. How long does delivery take?
Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days. We strive to ensure timely delivery and will provide tracking information once your order is shipped.
5. Are there any delivery charges?
No, delivery is free for all orders nationwide. We believe in providing our customers with the best shopping experience without any hidden costs.
6. What is your return and exchange policy?
We offer a 7-day return and exchange policy for most products. If you are not satisfied with your purchase, you can return or exchange it within 7 days of delivery, provided the product is unused and in its original packaging. Please review our return policy for more details.
7. What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery. We will assist you in resolving the issue, which may include providing a replacement or refund.
8. How can I contact customer support?
You can contact our customer support team through our website’s contact form, email us at support@bestmartpk.com, or call us at our helpline: +92-336-8583280. We are here to help with any inquiries or issues you may have.